Terms & Conditions

By accessing, browsing, or using the jilliok website located at jilliok.com, or by registering an account on the jilliok platform, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms and Conditions, you must immediately cease using the jilliok platform and close any account you may have registered. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

jilliok reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.

To register and use the jilliok platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age, as required under Philippine law and PAGCOR regulations governing online gaming.
• You must be a natural person — corporate entities, trusts, and other legal entities may not register as players.
• You must be physically located in a jurisdiction where online gaming is not prohibited by applicable law at the time of play.
• You must not be listed on any self-exclusion register maintained by jilliok or any PAGCOR-affiliated responsible gaming program.
• You must have full legal capacity to enter into a binding contract under Philippine law.
• You must not be an employee, contractor, director, officer, or immediate family member of jilliok or any of its affiliated companies, game providers, or payment processors.

jilliok reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by jilliok may result in account suspension and withholding of pending withdrawals pending resolution.

To access the full range of jilliok services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile number.

You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times. jilliok is not liable for any loss or inconvenience arising from your failure to keep your account information current.

One Account Policy: Each individual player is permitted to hold only one registered account on the jilliok platform. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, jilliok reserves the right to:

• Suspend or permanently close all associated accounts;
• Void any bonuses, free bets, or promotional credits applied to those accounts;
• Withhold any winnings derived from duplicate account activity pending investigation;
• Report the matter to PAGCOR or relevant regulatory authorities where required.

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account — whether authorized by you or not — is your responsibility unless you have notified jilliok of unauthorized access in writing without undue delay.

jilliok supports a range of payment methods commonly used by Filipino players, including GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.

Deposits: The minimum deposit amount is ₱100. Deposits made via GCash and PayMaya are typically credited to your jilliok account instantly. Bank transfer deposits may take up to one (1) banking day to reflect. jilliok does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals: Withdrawal requests are subject to identity verification (KYC) before processing. The minimum withdrawal amount is ₱200. GCash and PayMaya withdrawals are typically processed within five (5) minutes of approval. Bank transfer withdrawals may take one (1) to three (3) banking days depending on your financial institution.

All funds deposited into your jilliok account must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. jilliok reserves the right to return funds to the source payment method and suspend the account if a third-party deposit is detected.

jilliok offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions that are communicated at the time the offer is made. By claiming any bonus, you agree to the applicable bonus terms.

General bonus conditions applicable across all jilliok promotions include:

• Bonuses are available to players who have completed account registration and identity verification.
• Each promotion is available once per player, per household, per device, and per IP address unless otherwise stated.
• Bonus funds are subject to wagering requirements that must be fulfilled before any withdrawal of bonus-derived winnings is permitted.
• jilliok reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• Any attempt to abuse bonus offers — including but not limited to bonus hunting, arbitrage, or use of multiple accounts — will result in forfeiture of the bonus and associated winnings.

Specific wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal caps applicable to each promotion are detailed in the individual promotion terms available on the jilliok platform at the time of the offer.

All games available on the jilliok platform — including slots, live casino games, bingo, Ludo Quick, snooker, and specialty games — are governed by individual game rules that are accessible within each game interface. Players are responsible for familiarizing themselves with the applicable rules before placing wagers.

jilliok uses certified Random Number Generator (RNG) technology for all applicable games. RNG systems are independently tested and certified to ensure that game outcomes are genuinely random and not subject to manipulation by jilliok or any third party.

In the event of a technical malfunction, disconnection, or system error during gameplay, jilliok's decision on the outcome of the affected round shall be final. Where a game round cannot be completed due to a technical fault, the wager for that round will be returned to the player's account balance.

The following conduct is strictly prohibited on the jilliok platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or gain an unfair advantage in any game;
• Colluding with other players to manipulate game outcomes, particularly in live dealer or multiplayer games;
• Exploiting software bugs, glitches, or errors in the platform — any such exploit must be reported to jilliok immediately;
• Engaging in any form of money laundering, fraud, or financial crime using the jilliok platform;
• Providing false, misleading, or fraudulent information during registration or verification;
• Accessing the platform from a jurisdiction where online gaming is prohibited by law;
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the jilliok platform or its underlying software;
• Harassing, threatening, or abusing jilliok staff or other players through any communication channel.

jilliok employs active monitoring systems to detect prohibited conduct. Where prohibited conduct is confirmed, jilliok reserves the right to take all necessary action, including legal proceedings where appropriate.

All content on the jilliok platform — including but not limited to the jilliok name, logo, trademarks, game interfaces, graphics, text, software, and underlying code — is the exclusive intellectual property of jilliok or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jilliok platform solely for personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any jilliok content without prior written consent;
• Use the jilliok name, logo, or trademarks in any manner that implies endorsement or affiliation;
• Create derivative works based on any jilliok content or software;
• Use any jilliok content for commercial purposes without a separate written agreement.

Any unauthorized use of jilliok intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by jilliok.

To the fullest extent permitted by applicable Philippine law, jilliok, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the jilliok platform, including but not limited to:

• Loss of funds resulting from unauthorized access to your account due to your failure to maintain credential security;
• Interruption, suspension, or termination of the platform or any game;
• Technical malfunctions, server downtime, or connectivity issues beyond jilliok's reasonable control;
• Decisions made by you in reliance on information provided on the platform;
• Any loss arising from your breach of these Terms and Conditions.

The jilliok platform is provided on an "as is" and "as available" basis. jilliok makes no warranties, express or implied, regarding the platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors.

jilliok is committed to promoting responsible gaming practices across its platform. We recognize that while the vast majority of players enjoy gaming as a form of entertainment, a small number of individuals may develop problematic gambling behaviors. jilliok takes this responsibility seriously.

The following responsible gaming tools are available to all registered jilliok players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account;
• Session Time Limits: Receive automatic reminders or session cutoffs after a defined period of play;
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 30 days);
• Self-Exclusion: Permanently or indefinitely exclude yourself from the jilliok platform.

Players who believe they may have a gambling problem are encouraged to seek help. jilliok supports access to responsible gaming resources and encourages players to play within their means. Gaming should always be a form of entertainment — never a way to generate income or recover financial losses.

For more information on responsible gaming, please visit our dedicated Responsible Gaming page.

jilliok reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Failure to complete identity verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Chargebacks or disputed transactions initiated by the player without valid cause;
• Provision of false or misleading information during registration or at any subsequent point;
• Regulatory direction from PAGCOR or any other competent authority;
• Player request for self-exclusion or account closure.

Upon account closure, any real-money balance remaining in your account (net of any bonus funds subject to forfeiture) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements and provided no fraud investigation is pending.

You may request voluntary account closure at any time by contacting jilliok customer support. Voluntary closure requests will be processed within five (5) business days.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with jilliok informally by contacting our customer support team. jilliok will make reasonable efforts to resolve disputes amicably within thirty (30) calendar days of receiving written notice of the dispute.

If informal resolution is not achieved within the thirty-day period, either party may escalate the matter to the appropriate regulatory body or court of competent jurisdiction in the Philippines.

jilliok's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.